NetGym
Book a call

Three studios. One connected team and experience.

How Lagree House Created One Home for Staff Operations Across Three Columbus Locations

Approved coverage across 375+ sub requests
98%
Communication clarity, up from 7/10 before NetGym
10/10
Published resources keeping teams aligned across roles and locations
239
A Lagree House client in pink working out on a Lagree machine

Studio overview

Business type:
Independent Studio
Modalities:
Lagree Fitness
Locations:
3 across Columbus, Ohio
Instructors/Staff:
90+
Years in business:
5 years
Scheduling system:
Mariana Tek
Visit their website

Lagree House has grown from one Columbus studio to three locations and a team of 90+—but the goal isn’t simply to operate more studios. It’s to make every location feel like part of the same connected Lagree House community.

That requires the team behind the member experience to be just as connected. Today, staff across all three locations use NetGym to share the information that keeps the business moving—from class coverage and staff resources to the small but important details members notice. If a client arrives at the wrong studio, one location can quickly let another know they’re on the way. If a merchandise size is out of stock, the team can check another location and give the client an answer. New-client context, injuries, lost and found, and day-to-day updates can move across locations just as easily.

Behind three physical studios is one connected team—and one place keeping them aligned, NetGym…

The challenge before NetGym

Lagree House’s early systems had been manageable at a smaller scale. But as the business added locations and staff, information was increasingly spread across group texts, Google Sheets and Docs, and email—leaving managers to connect the dots manually.

Jamie rated the stress of managing subbing and staff coordination before NetGym an 8 out of 10.

I could not imagine having 3 locations and managing the subs from a Google Doc like we did before NetGym.

JG

Jamie Gladieux

Owner & Head Instructor, Lagree House

Why Jamie chose NetGym

Jamie first discovered NetGym at the Lagree Summit 2024 and immediately saw an opportunity to streamline Lagree House’s communication. Easy mobile access, admin simplicity, visibility, automation, and the Mariana Tek integration stood out from the start.

What began as a solution for easier subbing has grown alongside Lagree House into a more complete staff operations system. Today, they’re using NetGym’s newest features—including shift and task management—across all three locations, with plans to bring staff training into the platform next.

  1. 01Automated subbing + Mariana Tek integration

    Instructors can manage coverage through NetGym instead of relying on a shared Google Doc. Approved subs update in the Mariana Tek schedule, creating a much cleaner workflow for instructors and management.

  2. 02One communication home across locations

    Lagree House uses NetGym as its internal communication source, allowing its three studios to easily share updates and context instead of keeping important conversations separated by location.

  3. 03200+ resources in one hub without information overload

    Lagree House has published 200+ staff resources across its teams and locations, but staff don’t have to dig through content that isn’t relevant to them. Role- and location-specific access keeps each team member’s Resource Hub focused, while search makes it easy to find the right information when they need it.

  4. 04Shift management beyond the studio schedule

    NetGym now supports more than instructor coverage. Lagree House has already published 3,250 shifts, giving the business another way to coordinate its broader team through the same platform.

  5. 05Tasks, training, and staff operations in one place

    By expanding to NetGym's full platform, Lagree House can bring tasks, training, communication, resources, shifts, and subbing together—giving staff fewer systems to navigate and leadership greater operational consistency.

Results that matter

  • 98% approved sub coverage

    375+ sub requests managed with 98% approved coverage.

  • 4–7 hours saved every week

    Less time spent on subbing, scheduling, and communication, more on growth and community.

  • Communication clarity

    7/10 → 10/10

    Centralized communication gives the team a clearer way to stay connected across locations and roles.

  • Confidence + accountability

    10/10

    Both up from 7/10, giving leadership confidence that staff will be where they need to be, when they need to be, with the information they need.

  • A system the team actually adopted

    Comfortable in less than a week, the team now uses NetGym across daily operations—with 200+ resources and 3,250 published shifts.

The bigger impact: One community, even across three studios

For Lagree House, better staff operations don’t stop with the staff.

Because all three locations can communicate through NetGym, information can move with members as they move through the Lagree House community. If a client accidentally arrives at the wrong studio, one location can quickly let another know they’re on the way. If someone wants a merchandise size that’s out of stock, staff can check availability at another location and give the client an answer. Lost and found items, new-client context, and member injuries can all be communicated across the team.

That visibility helps three physical locations feel like one connected Lagree House community.

And as the business has grown, NetGym has grown with it—from making subbing easier to becoming the place Lagree House manages communication, resources, shifts, tasks, training, and more.

A Lagree House client lunging on a Lagree machine under wooden beams

It’s a tool every fitness studio needs as a one stop shop communication tool.

JG

Jamie Gladieux

Owner & Head Instructor, Lagree House

Ready to gain your time back?

Book a call

Explore our customers’ success stories

We’re loved by 3,800+ locations across studios, gyms, and health clubs. Our customers’ stories are the best proof we can share.