Beyond subbing: one platform for every department
20–30 min saved on every sub request
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How Cut + Flow freed a full-time role by streamlining subbing
Cut + Flow’s dual-modality studios were thriving, but behind the scenes a shared Slack channel for subbing left staff overwhelmed, coverage gaps unresolved, and a full-time team member tethered to their phone. By switching to NetGym, founder Mac Banta replaced Slack chaos with a scalable, instructor-friendly system — freeing leadership to focus on growth while strengthening consistency for 45+ instructors.
Studio overview
- Business type:
- Independent Multi-Location Boutique Studio
- Modalities:
- Infrared Heated Yoga, Xformer Strength Training
- Location:
- 2
- Years in business:
- 4 years
- Instructors/Staff:
- 49+
- Scheduling system:
- Mariana Tek
More about Cut+Flow
Cut + Flow is a dual-modality boutique studio in Bothell, Washington, offering infrared heated yoga and high-intensity strength classes on Xformer machines. Founded in 2020, the business runs with a growth-oriented, business-forward mindset.
The challenge before NetGym
As Cut + Flow expanded to two locations and two modalities, its operational cracks became harder to ignore.
Slack overload
Sub requests filled a busy Slack channel, creating nonstop noise with no way to ensure accountability.
Misused staff time
A full-time employee was stuck monitoring Slack, a costly distraction from higher-value work like sales and community building.
Complex instructor needs
Covering both yoga and Xformer classes required specialty matching that Slack couldn’t support.
Culture of constant interruptions
Instructors and managers felt tethered to their phones, unable to fully disconnect and quietly working their way to burnout.
Professional gap
For a business built on a polished, business-forward mindset, patchwork systems eroded the consistency and confidence they wanted staff and members to feel.
Before NetGym we had full staff member devoted to subbing. It was really expensive and not sustainable. The future is much brighter with NetGym!
Joella Hopkins
Executive VP of Group Fitness, EōS Fitness
Why Mac chose NetGym
With a second studio opening, Mac needed scalable systems that could unify communication, ensure accountability, and grow with the business.
01Centralized sub management
One place for sub requests, with auto-sync to Mariana Tek.
02Automated reminders
Notifications prevent subs from forgetting assignments.
03Approval workflows
Leadership retains oversight while reducing micromanagement.
04Real-time visibility
Immediate insight into who is teaching, subbing, and reliability patterns.
05Instructor-friendly experience
Part-time instructors benefit from clear, fast workflows that fit into their busy schedules.
Results that matter
Streamlined subbing
Slack threads and manual oversight were replaced with one purpose-built tool.
Reduced admin load
Dozens of hours each month were reclaimed, giving staff more time to focus on growth.
Improved coverage
Centralized tracking and reminders eliminated dropped requests.
Scalable processes
Built systems to support multi-location growth without duplicating admin roles.
Manager confidence
Leadership can now focus on expansion with peace of mind that operations won’t break.
Life after NetGym
For Mac and the Cut + Flow team, NetGym unlocked more than efficiency — it gave them the freedom to expand without sacrificing quality. What was once a constant firefight in Slack is now a streamlined, reliable system that keeps instructors aligned, members supported, and leadership free to drive the business forward.
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