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Beyond subbing: one platform for every department

How Dynamic Fitness Replaced Spreadsheets, Slack, and a Custom Intranet to Run Its Entire Team on NetGym

Saved on every sub request
20–30 min
Management roles consolidated into one
2 → 1
For every employee, from front desk to CEO
1 app

Studio overview

Business type:
Growing Multi-Location (locally owned health clubs)
Modalities:
Group fitness (Les Mills, cycle, yoga, Pilates), strength training, personal training, kids fitness
Locations:
4 clubs across greater Houston, including Houston, Sugar Land, and Pearland, TX
Employees:
~250
Years in business:
17 (founded 2009)
Scheduling system:
ABC Fitness
Visit their website

Dynamic Fitness used NetGym for years as a Group X subbing tool. When their marketing leader, Ryan Ensmann, unexpectedly inherited Group X, he discovered NetGym could do far more. Today every department, from front desk to personal training to the CEO, runs on one platform integrated with ABC Fitness.

Dynamic Fitness is a locally owned and operated gym brand built on a simple belief: everybody deserves an awesome gym. Its 30,000+ square foot clubs bring boutique-style group classes, personal training, and family amenities under one roof at a price that doesn't break the bank, and it has become one of the fastest-growing fitness brands in Houston. With a member base and entry-level workforce that are now majority Gen Z, Dynamic Fitness needed staff operations that felt as modern as the clubs themselves.

The challenge before NetGym

Ryan knows the old way firsthand. Before NetGym, he was both an instructor and a Group X supervisor at Dynamic Fitness, and he lived every headache on both sides of the sub request.

NetGym was our all-in-one solution that we didn't even know we had, for everything internal, from communications to scheduling to training. You don't need another software for your teams to use.

RE

Ryan Ensmann

Dynamic Fitness

Why Ryan chose NetGym

When Ryan inherited Group X, he went in expecting to cut NetGym and move everyone onto fewer tools. Once he got hands-on, he realized NetGym already was the consolidation he was looking for. As he puts it, "I was like, we don't need it, and then I was like, we can't live without this."

  1. 01Automated subbing synced with ABC

    Instructors post their own sub requests, a colleague claims the class, and the manager simply approves it. The schedule updates automatically, with no manual edits in ABC and no group texts.

  2. 02A communication hub that replaced Slack

    Through the ABC integration, new employees are automatically added to NetGym and placed into the right teams, chats, and channels. When someone leaves, they're removed. As Ryan says, "Just think of the headache of managing the messaging system you don't have to deal with anymore."

  3. 03A resource hub that replaced a custom intranet

    Every document, policy, and training resource now lives in an app every employee already has, with no Google Workspace licenses or shared links to manage.

  4. 04Shift scheduling for every role

    Managers build schedules for membership, front desk, and training teams in NetGym and post open shifts for staff to claim. Back-end reporting keeps hours accurate and payroll clean.

  5. 05A department-by-department rollout

    Dynamic Fitness started with Group X, then brought in its combined membership and front desk team, followed by personal trainers. Today the entire company is on NetGym, including CEO Jared, who loves the channels. NetGym's onboarding support and training resources made adoption easy, and front desk staff picked it up almost immediately.

Results that matter

  • 20–30 minutes saved on every sub

    Instructors handle coverage themselves, so managers just click approve instead of managing communication and schedule edits.

  • Two roles consolidated into one

    Group X and personal training are now managed by a single fitness leader, a role that used to require a separate Group X position purely because of the admin load.

  • No more silent cancellations

    The front desk is always aware of schedule changes, and members get notified in time.

  • More accurate payroll

    Shift reporting eliminated the hourly wage miscalculations that came with manual spreadsheet tracking.

  • One app for every employee

    Slack, a custom employee website, and spreadsheet schedules are gone. Every department, from front desk to the CEO, works in one platform.

The bigger impact

For Ryan, the biggest change isn't any single feature. It's how the company now operates. "We feel like we're operating in the twenty-first century," he says. Dynamic Fitness went from running like an old-school gym on paper and spreadsheets to giving every team member a single internal app, which matters more than ever as Gen Z fills its entry-level roles and expects work tools to just work. One recent new hire told Ryan that NetGym was the only part of her onboarding that worked exactly the way she expected.

That efficiency has become a competitive advantage. "We pride ourselves in being able to move fast, and we move fast because of the alleviated hours of admin we no longer do," Ryan explains. Without NetGym, he says, the company would need to hire another district-level employee just to manage departments. And since restructuring Group X, the team has had the bandwidth to introduce clear performance standards and a pay scale tied to class attendance.

At a recent company kickoff, Ryan shared a slide showing every platform the team used, with three at the top: ABC, their CRM and business intelligence tool, and NetGym. The goal was for everything else to roll up into those three. For everything under NetGym's umbrella, they're almost there. Next up, Dynamic Fitness is moving learning management into NetGym and replacing its spreadsheet cleaning checklists with shift checklists, giving leadership a dashboard that shows completion rates by club instead of hours spent interpreting spreadsheets.

We pride ourselves in being able to move fast, and we move fast because of the alleviated hours of admin we no longer do.

RE

Ryan Ensmann

Dynamic Fitness

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