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The Barre Code River North runs a team of 50+ with clarity and confidence
When studio owner Bridget Gunden took The Barre Code River North independent, she inherited a staff of 50+ and a patchwork of Google Sheets, texts, and running docs. The result? Communication breakdowns, last-minute sub scrambles, and mounting stress. Within 48 hours of seeing NetGym, Bridget centralized staff ops into one intuitive hub, transforming her team’s workflows, boosting morale, and safeguarding class quality.
Studio overview
- Business type:
- Independent Boutique Studio
- Modalities:
- Barre, Strength, HIIT
- Location:
- 1 (Chicago, IL)
- Number of employees:
- 50+
- Years in business:
- 3 years as an independent owner
- Scheduling system:
- Mariana Tek
More about the business
The Barre Code River North is a high-energy, community-driven studio in downtown Chicago. Formerly part of a franchise, owner Bridget Gunden took full control in 2022 and has operated independently since. The studio offers a wide variety of strength, cardio, and restorative classes designed around empowerment and inclusivity.
The challenge before NetGym
Life before NetGym was a tech Frankenstein: scattered spreadsheets, running docs, and disjointed texts. Bridget knew her growing team needed a better way.
Disjointed communication
Announcements buried in docs and endless group texts meant staff often missed critical updates.
Scattered training & resources
Materials lived across spreadsheets and links, making onboarding clunky and frustrating.
Coverage confusion
Even though instructors self-managed subs, Bridget had to step in when coverage fell through.
Quality risks
Without controls, newer instructors sometimes ended up leading advanced classes.
No accountability
No way to confirm if staff read updates or completed compliance tasks.
There’s zero chance this isn’t worth the cost. Even if you only save an hour a week, the stress relief and staff experience alone make NetGym essential.
Bridget Gunden
Studio Owner, Barre Code River North
Why Bridget chose NetGym
Bridget adopted NetGym just 48 hours after her first demo. It wasn’t just about subs, it was about creating a centralized home for communication, accountability, and staff success.
01Centralized sub management
Requests handled in-app, with auto-approvals by skill level.
02Targeted communication
Announcements, resources, and compliance tasks all in one place.
03Instant onboarding
Team fully transitioned in under a week, no tech barriers.
04Skill-based permissions
Ensured advanced classes were only covered by qualified instructors.
05Compliance tracking
Read receipts and task completions made accountability measurable.
Results that matter
Clear communication
Staff now get updates in one place (with read receipts) meaning everyone is on the same page.
Consistent quality
Skill-based permissions protect class standards and member trust.
Culture-driven retention
Subbing is no longer a source of stress, boosting team morale and reducing turnover.
Accountability & professionalism
Bridget knows who’s engaged and following through, creating a culture of accountability and reliability.
Faster onboarding
New hires quickly feel part of the team and ready to contribute with in-app resources.
Life after NetGym
For Bridget, NetGym turned a fragmented, stressful operation into a connected community. Her instructors feel supported, clients get consistent experiences, and she finally has visibility into her team’s performance. Instead of chasing messages and fixing mistakes, Bridget can focus on what matters most — building a strong, empowered culture in the heart of Chicago.
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