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Club Pilates Virginia Beach goes from group texts to growth
As Club Pilates Virginia Beach grew from one to three studios, Regional Manager Korey found himself buried in group texts, manual outreach, and endless schedule memorization. Subbing had become a bottleneck for growth and a risk to member experience. With NetGym, Korey centralized coverage, improved reliability, and gained visibility into instructor performance — all while preparing to confidently open a fourth location.
Studio overview
- Business type:
- Franchise Studio (multi-location)
- Modalities:
- Pilates
- Location:
- 3 (with a 4th opening soon)
- Years in business:
- 5 years
- Instructors/Staff:
- 40+
- Scheduling system:
- ClubReady (instructors), When I Work (front desk)
More about Club Pilates Virginia Beach
Club Pilates Virginia Beach is a thriving franchise group operating three locations, with a fourth opening soon. Known for accessible, athlete-friendly Pilates programming, the studios deliver premium experiences rooted in the Club Pilates model. Regional Manager Korey, a former collegiate basketball player turned Pilates expert, blends professional operations with authentic coaching energy.
The challenge before NetGym
Scaling from one to three studios created challenges that simple fixes couldn’t cover.
Disconnected systems
Instructor subbing relied on texts and didn’t sync with ClubReady or When I Work, creating gaps and errors.
Manager overload
Korey kept track of three studio schedules in his head, a system that simply couldn’t scale with a fourth location opening.
Inconsistent coverage
Missed updates risked uneven class quality and undermined the Club Pilates promise of consistency.
No coaching data
Without visibility into subbing patterns, Korey couldn’t spot reliability issues or proactively support his instructors.
Simplicity is key. NetGym helped us take something complex and streamline it. Our team loves how easy it is to pick up more classes, and I love the insights it gives me on instructor patterns.
Korey
Regional Manager, Club Pilates Virginia Beach
Why Korey chose NetGym
Korey needed a solution that could grow with his studios, protect brand consistency, and make life easier for both staff and management. NetGym delivered:
01Centralized sub management
Instructors post and claim shifts in one platform, replacing text chains and guesswork.
02Automated system syncing
Approved subs flow directly into ClubReady, preventing scheduling errors.
03Team-wide communication
Messages and class opportunities reach the entire instructor pool instantly.
04Instructor performance insights
Visibility into trends supports better coaching and dependability.
05Simple, scalable rollout
Onboarding resources made adoption seamless, even for a self-described “non-tech guy.”
Results that matter
Streamlined operations
Subbing moved from chaotic group texts to a centralized, trackable system.
Improved coverage reliability
Faster responses to open classes ensured fewer last-minute emergencies and greater member confidence.
Better instructor engagement
Instructors claim open shifts more consistently, creating fairness across the team.
Data-driven oversight
Subbing patterns reveal reliability, empowering proactive coaching and accountability.
Consistent communication
Policies and schedules now live in one place, meaning staff always know what’s expected.
Life after NetGym
For Korey, NetGym transformed subbing from a daily frustration into a streamlined, scalable process. His team feels supported, members experience reliable classes, and leadership has the data to grow with confidence. With a fourth studio on the horizon, he now has the systems in place to expand without chaos.
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